Privacy Policy

At Highzoo (“Company”, “we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, share, and safeguard your personal information when you visit or make a purchase from https://highzoo.in (the “Site”).

By using our Site, you consent to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Provided by you during account creation, checkout, or communication:

  • Full Name

  • Email Address

  • Phone Number

  • Billing & Shipping Address

  • Payment Information (UPI, card, wallet, etc.)

(Note: We do not store your complete payment details. All transactions are processed securely through our payment gateway provider.)

1.2 Non-Personal & Automatic Data

Collected through cookies and analytics tools:

  • IP Address

  • Browser type, device type, and operating system

  • Pages viewed, time spent, and browsing patterns

  • Referring website links

1.3 Communication Data

If you contact us via email, social media, WhatsApp, or support channels, we may store such communications for quality and improvement.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order updates, confirmations, and support responses

  • Improve website experience, personalization, and usability

  • Prevent fraud, security breaches, and misuse

  • Send promotional offers, with an option to unsubscribe anytime

  • Comply with legal and regulatory requirements

3. Cookies & Tracking Technologies

We use cookies and tracking tools (such as analytics or pixel-based tools) to enhance user experience, remember cart items, and analyze user behaviour.

You may choose to disable cookies in your browser, though some features may not function fully.

4. Sharing of Information

We do not sell or trade your personal data.

However, your data may be shared with:

  • Trusted third-party partners (payment gateways, delivery/courier partners, analytics tools, hosting providers)

  • Legal authorities, if required by law or to protect our rights

All third parties are required to follow strict data protection standards.

5. Data Security & Storage

We implement reasonable technical and organizational measures to protect your data from loss, misuse, unauthorized access, or disclosure.

While we follow best-practices, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (Under Indian Data Protection Laws)

You have the right to:

  • Access your personal data

  • Request correction or updates

  • Request deletion (subject to legal, tax, or fraud-prevention requirements)

  • Withdraw marketing consent anytime

You can request this by contacting us at support@highzoo.in

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

8. Children’s Privacy

We do not knowingly collect personal data from individuals under 18 years of age. If we learn that a minor has submitted data, we will delete it promptly.

9. Policy Updates

We may update this Privacy Policy periodically. The updated version will be posted on this page with a new “Last Updated” date. Continued use of the Site indicates acceptance of these changes.

10. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, you may contact us at:

Highzoo
Website: https://highzoo.in
Email: support@highzoo.in